Roth Rolled Over to 401k

When my old company was bought last year, I was told to roll over my retirement funds to Fidelity.

I had both Roth and Traditional 401k funds, but both were lumped into a Traditional 401k account. I had mailed two separate checks for the respective accounts. I assumed the total amount included a split between the two.

I was told to submit a Letter of Instruction and was assured that this could be corrected.

Today I was told via message that “Due to untimely notification and the commingling of funds traded within the account we are unable to complete your request.”

This rollover was was in August 2023.

Does anyone have any guidance on how to remedy this situation? Thank you for your time.



To be clear, are these funds currently in a traditional IRA or a pre tax 401k account? And how was this rollover handled, eg was it a direct rollover with two checks made out to the receiving custodian FBO you, and mailed to you?

Also need details on the 1099R forms you received in January.

It may still be possible to get this fixed, but having lost 9 months since last August is going to result in greater challenges.



Add new comment

Log in or register to post comments