FACTA (interaction with IRA Rollover

I’ve got what I believe is a “one off” question.

IRA custodian (Insurance Co) will not release the assets until a W9 form is completed by the new custodian. being told this is a new requirement due to FACTA

Does this make any sense?

Thank you



Strange. If proper TIN not provided when new account was opened. I wonder why the new custodian did not request it. Are any foreign addresses or entities involved? Is this a rollover or a direct transfer?http://www.irs.gov/pub/irs-pdf/fw9.pdf



trustee-to-trustee transfer



To clarify, are they asking for the new custodian to verify their own TIN on a W9 or verify the client’s SSN on a W9?  I’m getting the feeling that they are asking for the new custodian to certify on a W9, maybe to show that they are not an FFI?  If they are, doesn’t make any sense.



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