I’ve had problems with the way Fidelity handled QCDs in the past but not to the extent to what occurred this year. I won’t go into the messy details because this year’s QCD process with Fidelity Investments was a fiasco. The information that Fidelity sent with the QCD check to the charity included my account number, the name of the mutual fund which funded the QCD, the number of shares sold, & the share price. I’m not asking for legal advice but what recourse do I have for such a blatant revelation of my private information? I’m considering writing a complaint letter to someone in management at the Tampa office, which is where my Fidelity contact is located, with a copy to Abigail Johnson, since she should know how incompetent her back office people are, but I don’t know how much good that would do so I’m hoping that someone has a suggestion that might be more helpful.

By the way, one suggestion that someone at Fidelity made is to set up a check writing option with the IRA so that I could write my own QCD check. However, I pointed out that IRS Publication 590 states that the distribution must come directly from the IRA’s trustee to the charity, so that’s not a viable option.

Thanks for any help that you can provide,

Harold