Rollover error
Individual left his corporate job in 2013 and had a 401(k) for about $800,000 transferred out of that account with Fidelity to a new rollover account. It appears the new investment firm made a mistake.
There was pre-tax money and after-tax money in the 401(k) that rolled to the new IRA rollover account in 2013. He was instructed by email by the new firm that all the funds in the 401(k), both pre-tax and after-tax should go into one IRA. In the email, it said that Fidelity would likely tell him that the after tax money should go to a Roth IRA or a check to him. The email also stated that if Fidelity recommended this that they did not know the tax ramifications of doing so. And that they researched this thoroughly and the best decision is to roll everything, the pre and after-tax dollars, to the Rollover IRA
He will be divorcing soon and there will be a QDRO. He has asked the investment firm to correct the mistake.
The firm he rolled the money to will not make the correction.
Is that an acceptable response? Can it be corrected?
Permalink Submitted by Alan - IRA critic on Fri, 2020-10-30 20:11