Mistakenly transferred both Roth and pretax funds from 401k to Rollover IRA account
Hello,
I need your suggestions for resolving an issue that happened recently during the rollover of my old 401k accounts from Vanguard and TIAA-CREF to a newly opened rollover IRA account at TD Ameritrade.
My old 401k accounts at Vanguard and TIAA-CREF had both pre-tax and Roth funds. I rolled over both pretax and Roth funds from both accounts to rollover IRA account at TD Ameritrade (TDA). Pretax and Roth funds (from both accounts) were transferred separately to TDA. I later realized that I was not supposed to transfer both Roth and pretax funds to the same rollover IRA account at TDA. I then opened a new Roth IRA account at TDA and requested them to transfer Roth funds to the new Roth IRA account. I also provided TD Ameritrade letters from Vanguard and TIAA CREF stating what amount was pretax and Roth.
The problem is TD Ameritrade IRA team also wants a letter of indemnity (taking all financial liability for this rollover) from Vanguard and TIAA CREF before they can make the change. Unfortunately, Vanguard and TIAA CREF can not provide letters of indemnity. They are willing to give all the details related to pretax and Roth funds again. I have provided TDA a letter of indemnity, but that is not sufficient for them.
I do not know what I should do to convince TD Ameritrade to transfer my Roth funds (that came from my 401k) from the rollover IRA account to a Roth IRA account. Any suggestions would be very helpful. I do not want to pay taxes again on my Roth funds as and when I withdraw them. If TDA does not help, what can I do during the tax filling next year to get the taxes I already paid for my Roth funds.
Sorry for such a long email. I would appreciate your guidance in resolving this issue.
Permalink Submitted by Alan - IRA critic on Mon, 2021-09-20 03:33
Such an error is difficult to get corrected, but if one of the custodians is responsible for the error you will have more leverage over the cooperation of that custodian. However, it seems unlikely that the 401k administrators both made the same error, so it appears that the error was made by TDA or you. A direct rollover check from a Roth 401k plan should be made payable to “TDA FBO (you) Roth IRA” which should prevent that check from being deposited into a non Roth IRA. Can you explain how this rollover went off the rails?
Obviously, the best solution would be to convince TDA to reconstruct the direct rollovers according to the documentation you are able to provide. If they refuse, what happens is the Roth 401k money is treated as an excess regular TIRA contribution that must be returned with allocated earnings because a TIRA is not eligible to receive Roth funds as rollovers. Since you will not be taking a deduction for the TIRA contribution, only the earnings will be subject to tax and penalty. While you would avoid double taxation, you would also lose the benefit of having these funds in your Roth IRA. Instead they would reside in a taxable account after the return of the excess contribution (disallowed rollover).
Also, you need to be sure to elevate your problem to the specialist or supervisory level at TDA, someone who knows what documentation should be accepted to reconstruct the rollover. Again, you will have more leverage if TDA was responsible for the error. Sometimes being partially responsible is not enough, they might have to be 100% responsible.