457b Tax Exempt entity

One of our friends is a 55 year old doctor who recently changed university hospitals that he is working for.
A significant amount is with TIAA. Most of that is not in the Fixed account.
When he inquired about rolling this account into an IRA, TIAA sent him a letter that said the IRS only allows this to be rolled into another 457b with a tax exempt organization. Rolling into a personal IRA is prohibited. (We know the fixed account is another issue with the 9 years and one day rule there.)

This doesn’t sound right given all the other changes in rollover regs. What is your experience with these?



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