Desires NUA but some funds are frozen
A prospective client is trying to do an NUA from his 401(k) by moving everything except the employer stock into an IRA via a trustee to trustee transfer and then moving the company shares directly from his 401(k) into a brokerage account. He took some form of distribution earlier this year, but it’s unclear whether that was a permissible dividend payout on the employer stock (which doesn’t taint NUA) or one that forces him to finish his LSD before year end. His broker confirmed with the custodian that the participant is eligible for NUA treatment this year, and the custodian stated there had been no disqualifying distributions in prior years.
When the broker went to execute the NUA steps, things went horribly wrong. The custodian refuses to allow the participant to liquidate his 401(k) because, for reasons unknown to the broker, part of the 401(k) is frozen. The custodian also claims that the participant will be allowed NUA treatment in a future year. However, my history with this specific custodian shows them to be other than trustworthy.
How does the participant proceed with NUA treatment when part of the 401(k) is frozen and there might have been a distribution (if it wasn’t the employer stock dividend) earlier this year?
Permalink Submitted by Alan - IRA critic on Sun, 2023-12-10 22:36
Permalink Submitted by Bruce Schmiedlin on Tue, 2023-12-12 00:01
I agree with everything you said and have sent the broker down all those paths. I pointed out the 404(k) dividend aspect, and there’s no way to tell from the statements if it was 404(k) dividend or something else. I provided reading material to the broker and client regarding how those work. The statement only shows money going out during that without a description or even a date. The statements don’t show income detail either. I put the onus on the broker to deal with the plan’s recordkeeper to sort all this out. I instructed the broker to find out what was frozen and why. The shares have not been distributed. The broker is helping the participant navigate this, as the broker will manage both the resulting IRA (non-shares) and the taxable brokerage account (company shares). The participant is adrift and relying on the broker to make this happen. The recordkeeper simply isn’t being forthcoming with the information. In fact, two months ago the recordkeeper said the participant could do an NUA without mentioning that any of the account was frozen. As for triggering events, the participant already is past age 59.5 and has separated from employment. My best hope is that someone knows of a PLR when a plan freezes assets and the participant wants NUA treatment. Or that the plan confirms these were 404(k) dividends, which remains uncertain, and the participant has the means to wait out the freeze. My personal experience with this large recordkeeper has been poor, so I trust nothing verbal. They froze my GIC due to its underperforming assets (not permitted in the prospectus) and tried to have me roll over company shares in-kind into an IRA despite being warned that this blows up NUA. Now I see the same games years later with this participant (no, it’s not me).